WARRANTY CONDITIONS FOR PURCHASED EQUIPMENT
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Equip Italiaconcept gives a guarantee for the malfunction of equipment sold due to errors in raw materials ormanufacturing process.
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The warranty period is one (1) year from the transfer of equipment to the buyer.
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The warranty applies to the first buyer / user of the equipment sold.
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The validity of the guarantee is evidenced by the instrument of delivery-receipt (delivery note) and the sales document.
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When ordering a warranty job, contact Equip Italiaconcept.
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To replace the warranty device, the following documents are required:
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instrument of delivery / receipt of the device (delivery note);
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proof of purchase (invoice);
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A brief description of the device error, with a photo.
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Equipment must be delivered to the Equip Italiaconcept warehouse, at the responsibility and expense of the customer. The precise place of return is agreed with the customer separately.
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Warranty repairs for large-sized equipment (such as refrigerators, ovens) are negotiated separately with each customer.
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After the defective device arrives at the Equip Italiaconcept warehouse, we issue and transport the device to the address desired by the customer.
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The parts and details of the replaced warranty are the property of the seller and are subject to refund.
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The warranty does not cover equipment malfunctions caused by improper transportation, improper lifting or moving of equipment and failure to install equipment; negligence or negligence on the part of the user; use and maintenance rules; the use of equipment for purposes other than the intended purpose; non-guaranteeing circumstances (for example, excessive water hardness, inadequate water pressure, voltage fluctuation); unsuitable storage conditions of the user (minus temperature).
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The warranty does not apply to parts that break or need to be replaced due to natural wear and tear. (e.g., lamps, gaskets, filters, grinding wheel cover, etc.).
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The warranty does not cover any defects that may be caused by the equipment, including material damage, loss of profit and other indirect losses.